General Rules for Travelling with Animals / Pets

Pets, if accepted, will be carried in the aircraft hold. Pets are not permitted to travel on board the cabins of Aer Lingus aircraft.

Separate measures apply for passengers travelling with Service Animals.

Animals need to be at least 10 weeks old when travelling on an Aer Lingus flight.

Types of Animals Not Carried:

  • Puppies under 10 weeks of age
  • Wild caught birds are not accepted for carriage
  • Mink
  • Animals intended for laboratory use

Dangerous Dogs not accepted:

Akita
Dogo Argentino
Fila Brazillero
American Pit bull
Pit Bull Terrier
Japanese Tosa
American StaffordshireTerrier
Rottweiler

The following Snub-Nosed (brachycephalic) dogs or cats will not be carried due to their inability to breathe easily and cool themselves down:

  • All Bulldogs
  • Pugs
  • Pekingese
  • Persian/Exotic Cats

Greyhounds can not be carried as passenger excess baggage and must be carried as manifested cargo, booked by professional Freight Forwarder.

Dogs and cats can be mixed regardless if they come from the same family, provided they are in separate containers.

Aer Lingus retain the right to refuse the carriage of any live animal shipment. This may be for any number of reasons, including but not restricted to the following:

Other shipments booked onto the aircraft which are not compatible with an animal travelling on the same flight.

The temperature and weather conditions at origin and destination may not be compatible for the health and safety of the animals. Aer Lingus takes note of temperature restrictions and the average mean temperature chart before commencing booking.

The documentation may not be in order. Aer Lingus Cargo Reservations require confirmation from Agent/shipper that all documentation is in order, as it is Agent / Shipper's responsibility to have all relevant and correct documentation.

There may not be an ‘OK to ship’. - If a pet is travelling unaccompanied, you must provide contact details at destination to Cargo Reservations to send a pre-alert with relevant details to the destination station which must confirm acceptance prior to the animal travelling. If the details – contact name, telephone number etc., are incorrect, or we have not be able to make contact with the consignee, the animal may be refused.



Travelling on flights within Europe

Pets must be booked to travel with Aer Lingus Cargo by a professional Freight Forwarder. Animals presented for transport at passenger check-in, will not be accepted under any circumstance.   The acceptance of pets varies with journey length and aircraft type. Only two pets may be accepted per flight and no pet larger than 40kg can be carried.

Travelling on flights from Ireland to the USA

Household pets (cats & dogs only) can be booked as excess baggage by contacting Aer Lingus Passenger reservations.

If the passenger is not travelling with the animal, or for the carriage of any animal other than household pets, booking must be made with Aer Lingus Cargo via a professional Freight Forwarder.

Travelling on flights from the USA to Ireland

PET EXPRESS will make the arrangements to ship your pet(s) to Ireland on behalf of Aer Lingus. Contact Pet Express at 1-866-PET-MOVE 1-866-PET-MOVE or visit their website at petexpress.us.

Please note: animals cannot be shipped from the USA on Fridays or Saturdays without prior approval.

Travelling on Aer Lingus Regional flights

Only domestic cats and dogs will be accepted for carriage on Aer Lingus Regional operated flights with bookings made by a professional Freight Forwarder. This applies to domestic flights within Ireland and flights between Ireland and the United Kingdom.

The carriage of animals on Aer Lingus Regional flights is subject to available space in the aircraft and accordingly Aer Lingus Regional reserve the right to refuse to carry an animal up to and including the scheduled departure time.


Regulations

All government regulations must be complied with and the owner of the animal must obtain all necessary documentation (i.e. export/import/transit permits, health/vaccination certificates etc.)

Aer Lingus do not assume any responsibility if an animal is refused entry into or transit through a country

It is the Owners responsibility to ensure that they adhere to the regulations of the country they are travelling to.

All pets arriving into IRELAND from other EU countries must possess a pet passport.

To minimise quarantine times, prior approval from the Dept of Agriculture must be obtained for the Pets Passports Scheme.

Shipping of Live Animals to the USA
1. Dogs - The Vet Cert must state that:
The animal is of Irish origin or has resided in Ireland for the last 6 months
Ireland is a rabies free country.

Or, the animal has been vaccinated 30 days prior to entry.

2. Puppies – must be 10 weeks old for travel on EI flights and the Vet Cert must state that:

The animals are of Irish origin.
Ireland is a rabies free country.

3. Cats – are not required to have proof of rabies vaccination for importation into the USA

It is the shipper’s responsibility that all applicable requirements are complied with and all relevant documentation is in order prior to delivery at origin.

The following is a list of some of the essential documents required:

Live Animal Indemnity form
Shippers certificate for Live Animals
Air waybill
Live animals acceptance checklist (completed at acceptance)
Other Possible relevant documents may include:
Veterinary/Health certificate
Pet Passport (if applicable)
Ambient Temperature Range


Temperature

At any time when temperature is over 30°C, Aer Lingus Cargo may not be able to accommodate animals. If temperatures are equal to or exceed 30°C at any of the stations in the routing, animals may not be accepted and will therefore be rebooked for the next available flight(s).

At any time when temperature is below 5°C, Aer Lingus Cargo may not be able to accommodate animals.

Please check with your Freight Forwarder or Aer Lingus Passenger Reservations at the time of booking


Service Animals

Aer Lingus accepts service animals for transport e.g. Guide dogs, Comfort dogs or any animal that is individually trained or able to provide assistance to a qualified person with a disability, or any animal shown by documentation to be necessary for the emotional well being of a passenger.

Crates

Pets carried in the aircraft hold must be properly crated according to IATA Live Animals Regulations. Pets over 40 kg must be carried in strong wooden containers. If the crate is found to be unsuitable or too small, a new larger container needs to be obtained before the animal is allowed to continue its journey.


The shipper must provide the crate. Crates must be:

  • Strong enough so that the pet cannot escape during the journey
  • Spacer bars must be provided along the middle of both long sides of the container
  • Durable with leak proof bottom, absorbent bedding must be provided, not straw as many countries prohibit importation.
  • All openings must be paw-proof to avoid any part of the animal protruding from the container
  • Ventilated properly on all sides, including the door.
  • Large enough to permit the animal to stand upright and lie down comfortably in its natural position
  • Water containers must be present within the container with outside access for filling.
  • Labelled with the shippers name and address and contact details ,”This Way Up” labels and Live Animal green labels wherever possible without covering ventilation holes.

Two animals per crate up to a max of 14kg each OR a maximum of 3 animals up to the age of 6 months if they are from the same litter

 

The following is a list of Forwarders with experience of moving Pets on Aer Lingus Flights from Ireland.

 

 

Country

Agent

Link

Ireland

   

Dublin

Multi Cargo

  This email address is being protected from spambots. You need JavaScript enabled to view it. , 01 862 1888

 

Air Sea Forwarding

  This email address is being protected from spambots. You need JavaScript enabled to view it. , 01 844 6044

 

K International Freight LTD

  This email address is being protected from spambots. You need JavaScript enabled to view it. , 01 841 3394

 

EFL International Distribution LTD

  This email address is being protected from spambots. You need JavaScript enabled to view it. , 01 886 7700